FAQ

Below are the most frequently asked questions from users. If you have a question that does not appear in this list, please do not hesitate to contact us.

• Which hotel is the most similar to ICON Casona 1900?

  The collection of boutique and signature hotels by ICON Hotels includes other hotels in Madrid. Located on the prestigious Calle Serrano, the ICON Embassy is the most similar hotel to ICON Casona 1900. It is a 4-star hotel that exudes a pleasant and feminine atmosphere. It features a restaurant called FloraFina with a beautiful glass wall, suites and rooms with views of Calle Serrano, personalized service, and a charming atmosphere. It is an ideal hotel for shopping along Madrid's Golden Mile and enjoying the best restaurants in the city.

• Where can I find a hotel similar to ICON Casona 1900 in the Salamanca neighborhood?

  ICON Embassy and ICON Wipton are two excellent choices for enjoying superior accommodations in the Salamanca neighborhood. Both are located on prestigious streets (Calle Serrano for ICON Embassy and Calle Jorge Juan for ICON Wipton) near some of the trendiest restaurants and most famous brand stores. A difference between these two boutique hotels? ICON Embassy has a more feminine profile, while ICON Wipton has a more masculine personality.

• What category does ICON Embassy belong to?

  ICON Embassy is a 4-star hotel, offering all services for a boutique stay in Madrid's Salamanca neighborhood.

• Who is ICON Embassy oriented towards?

  ICON Embassy welcomes all kinds of travelers, although it stands out for its extensive array of services and facilities for adults, couples, groups of friends, and business travelers.

• What are the check-in and check-out times at ICON Casona 1900?

  The check-in time at ICON Casona 1900 is at 2:00 PM, and check-out is at 12:00 PM.

• Is it possible to check in earlier than the designated time at ICON Casona 1900?

  Yes, ICON Casona 1900 allows early check-in, subject to availability. Contact the reception team to inquire about the possibility of accessing your room earlier.

• Can you stay in ICON Casona 1900 after checking out?

  ICON Casona 1900 allows guests to linger in the hotel's common areas such as the reception, lobby bar, and terrace with views. Additionally, there's a luggage storage service at the reception to keep your bags secure while you make the most of the city until the last minute.

• If I arrive early at ICON Casona 1900, can I enjoy the facilities?

  Welcome to ICON Casona 1900. If you arrive early at the hotel, you can enjoy the common areas like the reception, lobby bar, and terrace with views until your room is ready. Get in touch with the reception team to discover the hotel's services and facilities.

• Can I store my luggage before check-in or after check-out at ICON Casona 1900?

  Yes, at ICON Casona 1900, we take care of your luggage in the storage area. Contact our reception staff to manage your bags before and after your stay in the room.

• Does ICON Casona 1900 serve a buffet breakfast?

  Yes, the delicious breakfast at ICON Casona 1900 is served in buffet style, allowing you to choose what to eat and drink, with a wide range of sweet and savory options, cold and hot dishes, as well as gourmet products.

• Are there dining options available for people with food intolerances at ICON Casona 1900?

  Yes, at ICON Casona 1900, we offer a buffet breakfast with various options for travelers with allergies and/or intolerances, such as gluten-free products, vegan options, healthy food, or lactose-free milk. Contact the restaurant team to learn about the available choices.

• Does ICON Casona 1900 have a restaurant?

  No, but ICON Casona 1900 features 3 gastronomy-related options: a breakfast room, a terrace with views of Madrid, and room service. Additionally, ICON Casona 1900 is situated in the best restaurant area in Madrid (Amazónico, La Máquina Jorge Juan, Viridiana, El Paraguas). It also has a breakfast room.

• Is breakfast complimentary at ICON Casona 1900?

  At ICON Casona 1900, you can book with or without breakfast included. If you choose accommodation without breakfast, you still have the option to enjoy it for an additional cost.

• What are the breakfast hours at ICON Casona 1900?

  Enjoy your breakfast at ICON Casona 1900 from Monday to Sunday from 7:30 AM to 11:00 AM.

• Are cots available in the rooms at ICON Casona 1900?

  Yes, ICON Casona 1900 provides baby cribs. Request the crib when making your reservation or at the reception, and we'll set it up in your room for your baby's comfortable rest.

• Does ICON Casona 1900 offer laundry service?

  Yes, ICON Casona 1900 offers laundry service to clean your clothes during your stay. Contact our reception to know the service conditions: delivery times and additional cost.

• What types of rooms does ICON Casona 1900 have?

  At ICON Casona 1900, you'll find deluxe double rooms, premium double rooms, and terrace suites.

• Are there safes in the rooms at ICON Casona 1900?

  Yes, all rooms at ICON Casona 1900 have a safe for your use.

• Are hairdryers available at ICON Casona 1900 in the rooms?

  Yes, all rooms at ICON Casona 1900 are equipped with a hairdryer in the bathroom for your convenience.

• Are there minibars or refrigerators in the rooms at ICON Casona 1900?

  Yes, all rooms at ICON Casona 1900 have a minibar where you can store drinks, food, or items requiring refrigeration.

• Is ICON Casona 1900 a pet-friendly accommodation?

  Yes, ICON Casona 1900 is a pet-friendly place for animals like dogs, cats, and other domestic pets.

• Are pets allowed in the rooms at ICON Casona 1900?

  Yes, ICON Casona 1900 is a pet-friendly hotel, and you can stay with your pet in the same room you book.

• Is there a cost for accommodating pets at ICON Casona 1900?

  No, ICON Casona 1900 is a pet-friendly hotel without an additional cost if you book through the official website. If booked elsewhere, the cost per stay is 25€.

• What pet services does ICON Casona 1900 offer?

  At ICON Casona 1900, we have a water and food dispenser, as well as a bed for your pet.

• In what languages is reception attended at ICON Casona 1900?

  At ICON Casona 1900, our reception team assists in Spanish, English, and French.

• What services does ICON Casona 1900 offer at reception?

  At ICON Casona 1900, we offer useful services such as Wi-Fi internet, laundry, free bicycle rental, MIFI device, tourist information, among others.

• What is the smoking policy at ICON Casona 1900?

  At ICON Casona 1900, smoking is not allowed in the rooms, as it's a smoke-free hotel.

• Is ICON Casona 1900 a hotel committed to environmental sustainability?

  Yes, ICON Casona 1900 is committed to environmental management through energy efficiency programs, water conservation, waste reduction, and sustainable sourcing.

• Do the rooms at ICON Casona 1900 have free Wi-Fi?

  The Wi-Fi internet connection at ICON Casona 1900 is entirely free for our travelers, providing quality internet in both rooms and common areas.

• What parking options does ICON Casona 1900 offer?

  At ICON Casona 1900, we don't have our parking, but it's possible to park in private parking lots. We offer discounts on nearby parking lots. Inquire at the reception for more information.

• Are there accessible rooms for people with disabilities at ICON Casona 1900?

  At ICON Casona 1900, there are accessible rooms with spacious areas and adapted bathrooms for people with disabilities. Contact the reception for further information.

• Are there discounts for returning guests at ICON Casona 1900?

  At ICON Casona 1900, you gain benefits from your first stay by being part of The Tripster Club, where you can enjoy a 10% discount at any of our ICON Hotels and PETITPALACE HOTELITY. Additionally, accumulate reservations to get discounts on future stays, dining, and access to premium services. I want to be a Tripster!