Offering you services designed to make your stay easier and more pleasant
Do you know everything you can get by booking on our website? At ICON Hotels we take care of you before you arrive. Book directly on our website and get exclusive advantages for your stay that you will only find here, such as the best price, free pets, flexible rates or free Late Check Out.
You'll find all the available room types exclusively in our website.
We welcome you with open arms and an Eco water bottle to make you feel at home. If you stay in Madrid, Barcelona, Málaga, or Mallorca, you'll also find a welcome snack waiting in your room.
Don't worry, even if your rate doesn't allow changes and cancellations. If you book on our website, you can change your dates.
Your pet can stay for free with a pet bed and water bowl, available only when booking through our website. However, if you book on other websites, the pet stay is €25.
Fresh fruits, yogurt, toast, nuts, juices... Start your day with our healthy and delicious breakfasts that will give you the energy you need.
Do you still have a few hours before your departure? Check with our reception and either relax in your room or make the most of the last minute plans in the city.
Cancel your reservations up to 12 hours before your arrival without additional charges.
You can contact us directly if you need to manage your reservation or if you have any questions.
At ICON Hotels, we save our latest and best available rooms to reward your loyalty.
Want to stay connected everywhere? Now, when you book with us, you can use our MiFi devices at no additional cost, providing you unlimited data during your stay with us.
Discounts, special promotions, and many exclusive benefits are available only on our website. Additionally, log into your Tripster Loyalty Club account, or sign up, and receive an extra 10% discount on your reservation.
Book directly on our website and the little ones at home will receive a toiletries kit in collaboration with the NGO Save the Children.
Take care of your diet with our Vegan & Healthy breakfast.
At Petit Palace Hotels, we collaborate with UNICEF, which provides us with solidarity toys for our young guests. So, forget about traveling with a crib, high chair, or stroller. We can lend them to you during your stay.
Exercise and explore the city while you bike. We provide a bike for you!
Speed up your hotel check-in and skip the reception line. You can manage your check-in 7 days before your arrival in just 3 simple steps on your smartphone.
Indulge yourself and book a superior room. Plan your routes around the city while enjoying a cup of tea.
Lighten your toiletry bag! There's no need to bring anything from home. In the bathroom, you'll find the essential amenities for a good beauty routine, which are also eco-friendly.
We provide eco-water bottles, manage food waste through Too Good To Go app, offer recycled stationery, reduce pollution by changing towels and bed linens. Every little gesture counts.
Upon arrival in your room, a courtesy bottle of water awaits you to refresh after your journey and start your stay with good vibes at your Petit Palace hotel.
Whether you arrive before your room is ready or wish to explore the city before your departure, we can store your luggage, allowing you to move around with ease.
Connect to our free Wi-Fi network to find your destination, to book a restaurant, to send a WhatsApp letting someone know you've arrived...
Discover the places that are special to the locals and unknown by the tourists. Find them on Townster!
ICON Casona 1900
Calle de Don Ramón de la Cruz, 10
28001 Madrid,
España
For any questions you may have, or to receive more information, send us an email and we will be happy to help you.
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